Caitlin Roberts, a proud native of the Greater New Orleans Area, brings cultural insight and professional dedication to her role as an Agent Assistant with New York Life. With a Bachelor of Arts in Anthropology from the University of New Orleans, Caitlin’s appreciation for diverse perspectives drives her ability to connect authentically with clients. Her meticulous attention to detail and client-focused approach ensure seamless office operations.

Boasting over a decade of customer service experience, Caitlin has excelled in retail management and technical support, including a standout tenure with AT&T, where she earned recognition for exceptional client retention. These roles honed her ability to anticipate needs, resolve challenges efficiently, and deliver dependable support. Caitlin’s organizational skills and proactive problem-solving empower agents and clients alike, while her empathetic approach builds trust and lasting relationships.

By leveraging her diverse background and commitment to excellence, Caitlin helps clients navigate their financial journeys with confidence. Outside the office, she embraces her artistic nature, sewing and creating art, reading voraciously, and volunteering at her church. Caitlin’s passion for helping others makes her an invaluable asset to New York Life and the clients she serves.